Privacy Policy

Welcome to EJ Prototype. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

Data Controller: EJ Prototype, located at 5/F, Building 9, Zone 1, Shanxia Dawang Industrial Area, Pinghu Street, Longgang District, Shenzhen, Guangdong Province, China.

Legal Basis for Processing: We process your personal data based on legitimate interests (website functionality and business operations), consent (when you contact us), and contractual necessity (when providing services).

1. Information We Collect

1.1 Information You Provide

When you contact us through our contact form, we may collect the following information:

• Name or preferred title
• Email address
• Project details and description
• Any other contact information you choose to provide

1.2 Information We Collect Automatically

When you visit our website, we may automatically collect the following information:

• IP address and general location information
• Browser type and version
• Operating system information
• Visit times and page browsing history
• Device information (device model, screen resolution, etc.)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and providing customer service
• Processing your project requirements and service requests
• Improving our website and service quality
• Sending important service notifications and updates
• Conducting market analysis and business statistics
• Complying with legal and regulatory requirements

3. Information Sharing

We are committed to not selling, renting, or otherwise disclosing your personal information to third parties, except in the following circumstances:

• With your explicit consent
• When required by law or government authorities
• To protect our legitimate interests or public safety
• With trusted service providers (such as website hosting, email services, etc.), but only to the extent necessary to provide services

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Using encryption technology to protect data transmission
• Restricting access to personal information
• Conducting regular security assessments and updates
• Training staff on data protection

5. Cookies and Tracking Technologies

Our website uses the following technologies:

• Google Analytics: For analyzing website usage
• Facebook Pixel: For tracking advertising effectiveness
• reCAPTCHA: For preventing spam and malicious behavior
• Cookies: For improving user experience and website functionality

You can control cookie usage through your browser settings, but disabling cookies may affect some website functionality.

6. Third-Party Services

Our website integrates the following third-party services:

• StaticForms: For processing contact form submissions
• Google reCAPTCHA: For verifying form submissions
• WhatsApp: For instant messaging services via QR code

These third-party services have their own privacy policies, and we recommend reviewing their privacy terms.

7. Data Retention

We will retain your personal information for the following periods:

• Contact form information: Retained for a reasonable period after project completion, typically not exceeding 3 years
• Website visit data: Retained for no more than 2 years
• Data required by law: Retained as required by applicable laws and regulations

8. Your Rights

Under applicable data protection laws (including GDPR, CCPA, and other regional privacy laws), you have the following rights:

• Right of Access: Request copies of your personal information we hold
• Right of Rectification: Correct inaccurate or incomplete personal information
• Right of Erasure: Request deletion of your personal information in certain circumstances
• Right to Restrict Processing: Limit how we use your personal information
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Withdraw Consent: Withdraw consent for consent-based processing at any time
• Right to Non-Discrimination: (CCPA) We will not discriminate against you for exercising your privacy rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days (or as required by applicable law).

9. Children's Privacy

Our services are not directed to children under 13 years of age (or under 16 in the EU). We do not knowingly collect personal information from children under 13 (or under 16 in the EU). If we discover that we have collected such information, we will delete it immediately. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own, including China where our servers are located. We will ensure that appropriate safeguards are in place to protect your personal information adequately, including:

• Standard Contractual Clauses (SCCs) where applicable
• Adequacy decisions by relevant data protection authorities
• Other appropriate safeguards as required by applicable law

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to know what personal information we collect, use, and share
• Right to Delete: You have the right to request deletion of your personal information
• Right to Opt-Out: You have the right to opt-out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

We do not sell personal information to third parties. We may share information with service providers as described in this policy.

12. Data Breach Notification

In the event of a data breach that may result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours (as required by GDPR) or as soon as reasonably possible (as required by other applicable laws). We will provide clear information about the nature of the breach, the likely consequences, and the measures we are taking to address it.

13. Privacy Policy Updates

We may update this Privacy Policy from time to time. Any material changes will be communicated through website announcements or other appropriate means. We recommend reviewing this Privacy Policy regularly to stay informed of any updates.